Dave Chong

Founder vs Operator Mindset

| Leadership & Growth | by Dave Chong

The Transition That Kills Companies

The skills that get you to $1 million are the exact skills that will stop you from getting to $10 million.

In the beginning, you are the Founder.

  • Mode: Chaos.
  • Skill: Do everything. Sold the deal? Pack the box. Code broken? Fix it at 3 AM.
  • Superpower: Speed and brute force.

But as the team grows, brute force breaks things. You become the bottleneck. You are the “Chief Problem Solver.”

To scale, you must switch to the Operator mindset.

  • Mode: Order.
  • Skill: Design the workflow. Hire the person. define the KPI.
  • Superpower: Clarity and consistency.

The Identity Crisis

“But nobody does it as well as me!” Correct. They will do it 80% as well as you. But you can hire 10 of them. 10 x 80% = 800% output. You x 100% = 100% output.

You have to accept the “quality dip” to get the “scale jump.”

Managing Yourself

The hardest person to manage is yourself. As a founder, I am naturally distracted. I like new shiny things. As a leader, my distraction is toxic. If I change strategy every Monday, my team freezes. They stop working because they are waiting for me to change my mind again.

I had to learn to simulate stability. Even if I am panicking inside, the team sees a steady hand. Even if I have 10 new ideas, I only share the one that matters right now.

Leadership is not about being the smartest person in the room. It is about being the thermostat. You set the temperature. You regulate the energy. If you vibrate with anxiety, the whole machine shakes apart.